Performance Review During System Outage – English for Retail Manager – Medium Level

Sarah and James discuss a system outage at their store. They talk about how to handle performance reviews during this problem. Sarah wants to escalate the issue quickly.

🎧 Performance Review During System Outage
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Vocabulary:

Outage: A time when a system is not working.

Escalate: To make a problem more serious quickly.

Review: A meeting to discuss work performance.

Support: To help or encourage someone.

Delay: To make something happen later than planned.


Practice more with this lesson:


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