Emma and Robert talk about a problem with a delivery. They discuss how to fix the issue and agree on new terms. They want to keep their business relationship strong.
Vocabulary:
Shipment: A group of items sent together.
Discount: A reduction in price.
Packaging: Materials used to wrap or protect goods.
Delivery: The act of bringing goods to a place.
Update: New information or report about progress.
Practice more with this lesson:
