Mark, a retail manager, faces a tight deadline. He talks to Laura about the delay. He apologizes and offers compensation to keep the plan on track.
Vocabulary:
Deadline: The time by which something must be done
Delay: To make something happen later than planned
Compensation: Something given to make up for a problem
Shipment: Goods sent from one place to another
Discount: A reduction in price
Practice more with this lesson:

