Mia is a retail manager. John is a customer who wants to return a product. Mia explains the return process step by step.
Vocabulary:
Receipt: A paper that shows proof of purchase.
Refund: Money given back for a returned item.
Process: A series of steps to complete a task.
Unused: Not used or worn before.
Return: Give back a product to the store.
Practice more with this lesson:
