Paul, a retail manager, talks with Emma about a problem. They had a misunderstanding. Now they want to end the talk in a good way.
Vocabulary:
Misunderstanding: A failure to understand something correctly.
Delivery: The act of bringing goods to a place.
Mix-up: A mistake or confusion.
Patience: The ability to wait without getting angry.
Contact: To communicate with someone.
Practice more with this lesson:
