Vocabulary Flashcards and Quiz of Handling a Difficult Client with Apology and Compensation – English for Recruiter – Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Delay
A late or slow action.
Assurance
A promise that something will happen.
Frustration
Feeling upset because of problems.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Assurance
Frustration
To say sorry for a mistake.
Something given to make up for a problem.
A promise that something will happen.
A late or slow action.
Feeling upset because of problems.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Delay” mean?
6. What does “Assurance” mean?
7. What does “Frustration” mean?

Practice more with this lesson:


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