Handling Complaints from a VIP Customer – English for Recruiter – Advanced Level

Mia is a recruiter talking to John, a VIP customer. John has some complaints about the hiring process. Mia listens carefully and tries to solve the problems.

🎧 Handling Complaints from a VIP Customer
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Vocabulary:

Complaint: A statement that something is wrong or not good.

Candidate: A person who applies for a job.

Prioritize: To treat something as more important than other things.

Communication: The act of sharing information with others.

Schedule: A plan of when things will happen.


Practice more with this lesson:


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