Handling Complaints After a Service Failure – English for Recruiter – Medium Level

Sarah is a recruiter. She talks to Kevin about a problem with a service. She gives updates to solve the issue.

🎧 Handling Complaints After a Service Failure
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Vocabulary:

Delay: A period of time when something is late

System: A set of connected parts working together

Error: A mistake or problem in a process

Process: A series of actions to achieve a result

Update: New information about a situation


Practice more with this lesson:


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