William and Olivia discuss a system outage. They need to plan and escalate the issue quickly. This is important for recruitment tasks.
Vocabulary:
Escalate: To raise or increase the seriousness of a problem
Outage: A period when a system is not working
Reschedule: To change the time of an event
Inform: To give information to someone
Update: To provide the latest information
Practice more with this lesson:

