Mia and Daniel talk about how to write emails after getting bad feedback. They share easy steps to help fix problems and keep good clients.
Vocabulary:
Feedback: Information about how good or bad something is.
Review: A person’s opinion about a product or service.
Apologize: To say sorry for a mistake.
Client: A person who buys services or goods.
Problem: Something that is wrong and needs fixing.
Practice more with this lesson:
