Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure – English for Real Estate Agent – Easy Level

Complaint
A statement that something is wrong.
Service
Work done for someone else.
Reassure
To make someone feel less worried.
Promise
To say you will do something.
Update
To give new information about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Reassure
Promise
Update
To say you will do something.
A statement that something is wrong.
To make someone feel less worried.
Work done for someone else.
To give new information about something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Service” mean?
5. What does “Reassure” mean?
6. What does “Promise” mean?
7. What does “Update” mean?

Practice more with this lesson: