Sophia helps a customer by talking with different teams. She summarizes key points to give clear answers. Mark supports her in managing the process smoothly.
Vocabulary:
Summarize: To give the main points briefly.
Availability: Whether something is ready or free to use.
Coordinate: To organize different parts to work together.
Confusion: A state of not understanding clearly.
Community: A group of people living in the same area.
Practice more with this lesson:
