English Lessons

Vocabulary Flashcards and Quiz of Performance Review and Next Steps After Service Failure โ€“ English for Public Relations Officer โ€“ Advanced Level

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by

Michael Carter
in
Service failure
When a service does not work as expected.
Compensation
Something given to make up for a problem.
Transparency
Being open and honest about information.
Apology
A statement saying sorry for a mistake.
Follow-up
An action done later to check or improve something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service failure
Compensation
Transparency
Apology
Follow-up
An action done later to check or improve something.
When a service does not work as expected.
Being open and honest about information.
A statement saying sorry for a mistake.
Something given to make up for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œService failureโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œTransparencyโ€ mean?
6. What does โ€œApologyโ€ mean?
7. What does โ€œFollow-upโ€ mean?

Practice more with this lesson:


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