Vocabulary Flashcards and Quiz of Handling Emergencies Professionally in Public Relations - English for Public Relations Officer - Medium Level

Refund

Money returned to a customer for a problem

Upset

Feeling unhappy or angry

Arrange

To plan or organize something

Professional

Showing skill and good manners at work

Emergency

A sudden serious problem needing quick action

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Refund

Upset

Arrange

Professional

Emergency

A sudden serious problem needing quick action

To plan or organize something

Money returned to a customer for a problem

Showing skill and good manners at work

Feeling unhappy or angry

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?

4. What does “Upset” mean?

5. What does “Arrange” mean?

6. What does “Professional” mean?

7. What does “Emergency” mean?

Vocabulary Flashcards and Quiz of Handling Emergencies Professionally in Public Relations – English for Public Relations Officer – Medium Level