Vocabulary Flashcards and Quiz of Handling Emergencies Professionally in Public Relations – English for Public Relations Officer – Medium Level

Refund
Money returned to a customer for a problem
Upset
Feeling unhappy or angry
Arrange
To plan or organize something
Professional
Showing skill and good manners at work
Emergency
A sudden serious problem needing quick action

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Refund
Upset
Arrange
Professional
Emergency
Showing skill and good manners at work
To plan or organize something
A sudden serious problem needing quick action
Feeling unhappy or angry
Money returned to a customer for a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Refund” mean?
4. What does “Upset” mean?
5. What does “Arrange” mean?
6. What does “Professional” mean?
7. What does “Emergency” mean?

Practice more with this lesson: