English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints Professionally – English for Public Relations Officer – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Feedback
Information about how good or bad something is.
Damaged
Harmed or broken.
Refund
Money given back for a bad product or service.
Review
To look at something carefully again.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Feedback
Damaged
Refund
Review
Money given back for a bad product or service.
Harmed or broken.
Information about how good or bad something is.
To look at something carefully again.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Feedback” mean?
5. What does “Damaged” mean?
6. What does “Refund” mean?
7. What does “Review” mean?

Practice more with this lesson:


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