English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Resolving Misunderstandings โ€“ English for Public Relations Officer โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong.
Service
Help or work done for someone.
Apologize
To say sorry for a mistake.
Document
To write down information carefully.
Trust
Belief that someone is honest.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Apologize
Document
Trust
To write down information carefully.
Belief that someone is honest.
Help or work done for someone.
A statement about something wrong.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œServiceโ€ mean?
5. What does โ€œApologizeโ€ mean?
6. What does โ€œDocumentโ€ mean?
7. What does โ€œTrustโ€ mean?

Practice more with this lesson:


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