English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Coordinating Teams – English for Public Relations Officer – Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Customer
A person who buys goods or services.
Delivery
The act of bringing goods to a place.
Quality
How good or bad something is.
Apologize
To say sorry for a mistake.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Customer
Delivery
Quality
Apologize
A person who buys goods or services.
The act of bringing goods to a place.
To say sorry for a mistake.
How good or bad something is.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Customer” mean?
5. What does “Delivery” mean?
6. What does “Quality” mean?
7. What does “Apologize” mean?

Practice more with this lesson: