English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Coordinating Teams โ€“ English for Public Relations Officer โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Customer
A person who buys goods or services.
Delivery
The act of bringing goods to a place.
Quality
How good or bad something is.
Apologize
To say sorry for a mistake.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Customer
Delivery
Quality
Apologize
The act of bringing goods to a place.
To say sorry for a mistake.
How good or bad something is.
A person who buys goods or services.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œCustomerโ€ mean?
5. What does โ€œDeliveryโ€ mean?
6. What does โ€œQualityโ€ mean?
7. What does โ€œApologizeโ€ mean?

Practice more with this lesson:


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