Vocabulary Flashcards and Quiz of Escalating an Issue in an Email to a VIP Customer - English for Public Relations Officer - Advanced Level

Escalate

To raise a problem to a higher level for help

VIP

A very important person

Issue

A problem or concern

Polite

Showing good manners and respect

Urgent

Needing quick action

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Escalate

VIP

Issue

Polite

Urgent

To raise a problem to a higher level for help

Needing quick action

A very important person

A problem or concern

Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?

4. What does “VIP” mean?

5. What does “Issue” mean?

6. What does “Polite” mean?

7. What does “Urgent” mean?

Vocabulary Flashcards and Quiz of Escalating an Issue in an Email to a VIP Customer – English for Public Relations Officer – Advanced Level