Vocabulary Flashcards and Quiz of Escalating an Issue in an Email to a VIP Customer - English for Public Relations Officer - Advanced Level

Escalate

To raise a problem to a higher level for help

VIP

A very important person

Issue

A problem or concern

Polite

Showing good manners and respect

Urgent

Needing quick action

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Escalate

VIP

Issue

Polite

Urgent

Needing quick action

To raise a problem to a higher level for help

A very important person

Showing good manners and respect

A problem or concern

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?

4. What does “VIP” mean?

5. What does “Issue” mean?

6. What does “Polite” mean?

7. What does “Urgent” mean?

Vocabulary Flashcards and Quiz of Escalating an Issue in an Email to a VIP Customer – English for Public Relations Officer – Advanced Level