Linda is a public relations officer. She talks with James about a system outage. They plan how to inform customers and manage the situation.
Vocabulary:
Outage: A time when a system is not working
Draft: A first version of a message or document
Tone: The feeling or mood in spoken or written words
Coordinate: To organize different people or groups to work together
Update: To give new information about a situation
Practice more with this lesson:
