Olivia talks to Michael about a service issue. She wants to fix the problem and make a new plan. They work together to find a good time.
Vocabulary:
Reschedule: To change the time of a planned event.
Appointment: A set time to meet or do something.
Problem: A situation that causes difficulty or trouble.
Confirm: To make sure or agree on something.
Understanding: Being kind and patient about a situation.
Practice more with this lesson:
