Sarah, a public relations officer, talks to James about an urgent contract issue. She apologizes for the delay and offers compensation. They try to find a good solution quickly.
Vocabulary:
Compensation: Something given to make up for a loss or problem
Apologize: To say sorry for a mistake or problem
Urgent: Needing quick action or attention
Contract: A legal agreement between two parties
Delay: A period of time when something is late
Practice more with this lesson:
