Vocabulary Flashcards and Quiz of Writing Emails After a Service Failure โ€“ English for Psychologist โ€“ Advanced Level

Apologize
To say sorry for a mistake or problem
Sincerely
In a genuine and honest way
Template
A pre-made format used to write something
Customize
To change something to fit a special need
Update
To give new information about a situation

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Sincerely
Template
Customize
Update
A pre-made format used to write something
To change something to fit a special need
To say sorry for a mistake or problem
To give new information about a situation
In a genuine and honest way

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œSincerelyโ€ mean?
5. What does โ€œTemplateโ€ mean?
6. What does โ€œCustomizeโ€ mean?
7. What does โ€œUpdateโ€ mean?

Practice more with this lesson:


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