Vocabulary Flashcards and Quiz of Writing Emails After a Service Failure – English for Psychologist – Advanced Level

Apologize
To say sorry for a mistake or problem
Sincerely
In a genuine and honest way
Template
A pre-made format used to write something
Customize
To change something to fit a special need
Update
To give new information about a situation

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Sincerely
Template
Customize
Update
To say sorry for a mistake or problem
To give new information about a situation
In a genuine and honest way
To change something to fit a special need
A pre-made format used to write something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Sincerely” mean?
5. What does “Template” mean?
6. What does “Customize” mean?
7. What does “Update” mean?

Practice more with this lesson: