English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Psychologist – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Frustrated
Feeling upset or annoyed.
Patience
The ability to wait without anger.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Compensation
Frustrated
Patience
The ability to wait without anger.
Feeling upset or annoyed.
A statement that something is wrong.
To say sorry for a mistake.
Something given to make up for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Compensation” mean?
6. What does “Frustrated” mean?
7. What does “Patience” mean?

Practice more with this lesson: