English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Finding Root Causes – English for Psychologist – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Misunderstood
Not correctly understood by others.
Root cause
The main reason for a problem.
Feelings
Emotions or reactions inside a person.
Listen
To pay attention to sounds or words.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Misunderstood
Root cause
Feelings
Listen
The main reason for a problem.
Not correctly understood by others.
Emotions or reactions inside a person.
To pay attention to sounds or words.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Misunderstood” mean?
5. What does “Root cause” mean?
6. What does “Feelings” mean?
7. What does “Listen” mean?

Practice more with this lesson:


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