English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Finding Root Causes โ€“ English for Psychologist โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Misunderstood
Not correctly understood by others.
Root cause
The main reason for a problem.
Feelings
Emotions or reactions inside a person.
Listen
To pay attention to sounds or words.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Misunderstood
Root cause
Feelings
Listen
The main reason for a problem.
To pay attention to sounds or words.
Not correctly understood by others.
A statement that something is wrong.
Emotions or reactions inside a person.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œMisunderstoodโ€ mean?
5. What does โ€œRoot causeโ€ mean?
6. What does โ€œFeelingsโ€ mean?
7. What does โ€œListenโ€ mean?

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