Vocabulary Flashcards and Quiz of Handling a VIP Customer Issue in Sales – English for Psychologist – Easy Level

VIP
A very important person
Escalate
To make a problem bigger or more serious
Refund
Money given back for a product
Manager
A person who is in charge
Customer
A person who buys something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Escalate
Refund
Manager
Customer
To make a problem bigger or more serious
Money given back for a product
A very important person
A person who buys something
A person who is in charge

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Escalate” mean?
5. What does “Refund” mean?
6. What does “Manager” mean?
7. What does “Customer” mean?

Practice more with this lesson:


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