Handling Urgent Client Requests by Phone – English for Psychologist – Medium Level

David, a psychologist, calls Sarah, a client. She has an urgent issue. He reassures her calmly during the call.

🎧 Handling Urgent Client Requests by Phone
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Vocabulary:

Reassure: To make someone feel less worried.

Stress: A feeling of pressure or worry.

Support: Help given to someone in need.

Urgent: Needing quick attention or action.

Client: A person who receives professional help.


Practice more with this lesson:


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