Olivia and Daniel discuss a problem with a presentation. The issue happens during busy work hours. They plan how to solve it quickly.
Vocabulary:
Escalate: To make a problem more serious or urgent.
Peak hours: The busiest time of the day.
Backup: An extra plan used if the first one fails.
Support: Help or assistance with a problem.
Professional: Behaving in a careful and serious way at work.
Practice more with this lesson:
