Handling Customer Objections and Misunderstandings – English for Psychologist – Medium Level

William is a psychologist helping Olivia. She has some concerns about her therapy sessions. William listens and explains to clear the confusion.

🎧 Handling Customer Objections and Misunderstandings
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Vocabulary:

Progress: The improvement or development over time.

Concern: A feeling of worry or care.

Therapy: Treatment to help with mental health.

Patient: Able to wait without becoming upset.

Understand: To know the meaning of something.


Practice more with this lesson:


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