Daniel and Anna are psychologists. They discuss how to handle complaints in an important meeting. They need to set priorities for solving problems.
Vocabulary:
Complaint: A statement about a problem or issue.
Priority: Something that is more important than other things.
Urgent: Needing quick attention or action.
Manage: To control or handle something effectively.
Explain: To make something clear or easy to understand.
Practice more with this lesson:
