Handling Complaints During Busy Hours – English for Psychologist – Easy Level

William is a psychologist. Mia is a client. They talk about waiting times during busy hours.

🎧 Handling Complaints During Busy Hours
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Vocabulary:

Psychologist: A person who helps with mental health.

Frustrated: Feeling upset because things are not good.

Wait: To stay in one place until something happens.

Delay: When something happens later than planned.

Informed: Having knowledge about what is happening.


Practice more with this lesson:


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