Michael and Sarah talk about a system outage. They need to handle many complaints from clients. They decide how to share the work to solve problems quickly.
Vocabulary:
Outage: A time when a system is not working.
Complaint: A statement about a problem or issue.
Delegate: To give tasks to others to do.
System: A group of parts working together.
Organize: To arrange or put things in order.
Practice more with this lesson:
