David and Linda discuss a complex problem during a feedback session. David explains why he needs to escalate the issue. Linda listens and asks questions to understand better.
Vocabulary:
Escalate: To raise or increase something to a higher level.
Trauma: A deeply distressing or disturbing experience.
Supervisor: A person who manages or directs others.
Resources: Materials or help needed to do something.
Feedback: Information given to improve work or behavior.
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