William and Jessica discuss how to end a meeting with a hard client. They want to stay calm and professional. They plan the best way to finish the talk.
Vocabulary:
Client: A person who receives services or help.
Calm: Not angry or upset; peaceful.
Polite: Showing good manners and respect.
Support: To help or assist someone.
Follow-up: An additional meeting or action after the first.
Practice more with this lesson:
