Vocabulary Flashcards and Quiz of Handling Negative Feedback by Phone – English for Property Manager – Easy Level

Complaint
A statement about a problem.
Repairman
A person who fixes things.
Heater
A device that makes a room warm.
Message
Information sent to someone.
Follow up
To check again after something happens.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Repairman
Heater
Message
Follow up
A person who fixes things.
To check again after something happens.
A statement about a problem.
A device that makes a room warm.
Information sent to someone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Repairman” mean?
5. What does “Heater” mean?
6. What does “Message” mean?
7. What does “Follow up” mean?

Practice more with this lesson:


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