Sophia and Michael discuss how to handle a system outage. They negotiate tasks and responsibilities. Their goal is to fix the problem quickly and keep tenants informed.
Vocabulary:
Outage: A time when a system is not working.
Tenant: A person who rents a property.
Backup: A copy or plan used if the main one fails.
Inform: To give information to someone.
Negotiate: To discuss to reach an agreement.
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