Reassuring the Client After Negative Feedback – English for Property Manager – Advanced Level

Mark talks to Emma about a client’s concerns. They discuss the project updates. Mark wants to reassure Emma and the client.

🎧 Reassuring the Client After Negative Feedback
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Vocabulary:

Feedback: Information about reactions to a product or performance.

Reassure: To make someone feel less worried.

Transparency: Being open and honest.

Commitment: A promise to do something.

Professional: Showing skill and good behavior at work.


Practice more with this lesson:


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