Reassuring a Client During a System Outage – English for Property Manager – Advanced Level

Sarah, a property manager, talks with Mark, a client. They discuss a system outage. Sarah reassures Mark and explains the situation calmly.

🎧 Reassuring a Client During a System Outage
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Vocabulary:

Outage: A period when a system is not working.

Reassure: To make someone feel less worried.

Secure: Safe from harm or danger.

Update: New information about a situation.

Support: Help or assistance given to someone.


Practice more with this lesson:


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