Handling Objections After a Service Failure – English for Property Manager – Advanced Level

Linda is a property manager. She talks to Daniel about a problem. They discuss how to fix it and handle complaints.

🎧 Handling Objections After a Service Failure
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Vocabulary:

Heating: The system that makes a place warm.

Repair: To fix something that is broken.

Compensation: Money or help given for a problem.

Tenant: A person who rents a home or apartment.

Management: People who run a business or property.


Practice more with this lesson:


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