Emily and Paul discuss a recent complaint from a tenant. They work together to find solutions. They also plan how to document the conversation clearly.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Tenant: A person who rents a property to live in.
Document: To write down important information for record.
Technician: A person who repairs or maintains equipment.
Communication: Sharing information clearly between people.
Practice more with this lesson:
