Handling Complaints During a Compliance Check – English for Property Manager – Advanced Level

Michael is a property manager. He talks with Jessica about complaints. They discuss how to set priorities during a compliance check.

🎧 Handling Complaints During a Compliance Check
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Vocabulary:

Complaint: A statement about a problem or issue.

Priority: Something that is more important than others.

Compliance: Following rules or laws.

Documentation: Official papers or records.

Maintenance: Work to keep something in good condition.


Practice more with this lesson:


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