Handling a Complaint About a Missed Maintenance Appointment – English for Property Manager – Medium Level

Michael, a property manager, talks with Emily about a missed maintenance appointment. They need to fix the problem quickly. They discuss how to reschedule the service.

🎧 Handling a Complaint About a Missed Maintenance Appointment
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Vocabulary:

Maintenance: Work done to keep something in good condition.

Schedule: A plan of when things will happen.

Appointment: A planned meeting or visit at a set time.

Delay: To make something happen later than planned.

Patient: Able to wait without getting angry.


Practice more with this lesson:


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