Linda and David discuss a problem with a VIP client. They plan how to handle the issue carefully. Linda suggests escalating the matter to protect the client’s interests.
Vocabulary:
Escalate: To raise a problem to a higher level for help
Vip: A very important person
Repair: To fix something that is broken
Maintenance: The work of keeping something in good condition
Temporary: Lasting for a short time only
Practice more with this lesson:
