Kevin guides Anna on making important phone calls quickly. They work under a tight deadline. Anna learns step-by-step how to stay calm and clear.
Vocabulary:
Deadline: The time by which something must be done.
Greeting: A polite way to say hello.
Introduce: To tell someone your name or role.
Summarize: To give a short review of information.
Support: Help or assistance given to someone.
Practice more with this lesson:
