Handling Complaints with Updates in Urgent Requests – English for Project Manager – Advanced Level

Laura and Paul discuss a project delay. Laura updates Paul on the urgent request. They focus on solving the problem quickly.

🎧 Handling Complaints with Updates in Urgent Requests
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Vocabulary:

Complaint: A statement that something is wrong or not satisfactory.

Delay: A period of time by which something is late or postponed.

Urgent: Needing quick action or attention.

Update: To give the latest information about something.

Discount: A reduction in the usual price of something.


Practice more with this lesson:


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