William and Laura discuss what to do during a system outage. They confirm the next steps to fix the problem. They want to keep the project on track.
Vocabulary:
Outage: A time when a system is not working
Server: A computer that provides data or services
Backup: A plan or copy used if the main one fails
Document: To write down information for records
Support: Help given to solve a problem
Practice more with this lesson:
