English Lessons

Vocabulary Flashcards and Quiz of Training New Staff: Handling a Difficult Client – English for Professor – Advanced Level

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by

Michael Carter
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Concern
A worry or problem someone has
Calm
Not angry or upset
Promise
To say you will do something
Patience
The ability to wait without getting angry
Confident
Feeling sure about your abilities

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concern
Calm
Promise
Patience
Confident
To say you will do something
The ability to wait without getting angry
A worry or problem someone has
Not angry or upset
Feeling sure about your abilities

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Concern” mean?
4. What does “Calm” mean?
5. What does “Promise” mean?
6. What does “Patience” mean?
7. What does “Confident” mean?

Practice more with this lesson: