English Lessons

Vocabulary Flashcards and Quiz of Training New Staff: Handling a Difficult Client โ€“ English for Professor โ€“ Advanced Level

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by

Michael Carter
in
Concern
A worry or problem someone has
Calm
Not angry or upset
Promise
To say you will do something
Patience
The ability to wait without getting angry
Confident
Feeling sure about your abilities

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concern
Calm
Promise
Patience
Confident
Feeling sure about your abilities
A worry or problem someone has
Not angry or upset
The ability to wait without getting angry
To say you will do something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œConcernโ€ mean?
4. What does โ€œCalmโ€ mean?
5. What does โ€œPromiseโ€ mean?
6. What does โ€œPatienceโ€ mean?
7. What does โ€œConfidentโ€ mean?

Practice more with this lesson:


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