Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure - English for Professor - Medium Level

Objection

A reason to disagree or complain.

Apologize

To say sorry for a mistake.

Policy

A rule set by a company.

Solution

A way to fix a problem.

Confident

Feeling sure about your ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Objection

Apologize

Policy

Solution

Confident

A rule set by a company.

A reason to disagree or complain.

A way to fix a problem.

To say sorry for a mistake.

Feeling sure about your ability.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?

4. What does “Apologize” mean?

5. What does “Policy” mean?

6. What does “Solution” mean?

7. What does “Confident” mean?

Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure – English for Professor – Medium Level