English Lessons

Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure โ€“ English for Professor โ€“ Advanced Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Patient
Able to wait without getting angry.
Understanding
Showing sympathy and acceptance.
Inform
To give information or news.
Satisfaction
Feeling pleased with something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Patient
Understanding
Inform
Satisfaction
Showing sympathy and acceptance.
Able to wait without getting angry.
To say sorry for a mistake.
To give information or news.
Feeling pleased with something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œPatientโ€ mean?
5. What does โ€œUnderstandingโ€ mean?
6. What does โ€œInformโ€ mean?
7. What does โ€œSatisfactionโ€ mean?

Practice more with this lesson:


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