Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure – English for Professor – Advanced Level

Apologize
To say sorry for a mistake.
Patient
Able to wait without getting angry.
Understanding
Showing sympathy and acceptance.
Inform
To give information or news.
Satisfaction
Feeling pleased with something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Patient
Understanding
Inform
Satisfaction
To say sorry for a mistake.
Showing sympathy and acceptance.
To give information or news.
Able to wait without getting angry.
Feeling pleased with something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Patient” mean?
5. What does “Understanding” mean?
6. What does “Inform” mean?
7. What does “Satisfaction” mean?

Practice more with this lesson:


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