John is teaching Laura how to handle problems at work. They talk about what to do during busy hours. Laura learns when to ask for help.
Vocabulary:
Escalate: To make a problem more serious by reporting it.
Manager: The person who is in charge at work.
Busy: Having a lot of work or people to help.
Issue: A problem or trouble that needs attention.
Help: To assist or support someone with a task.
Practice more with this lesson:

