Training New Staff on Escalating Issues – English for Professor – Easy Level

John is teaching Laura how to handle problems at work. They talk about what to do during busy hours. Laura learns when to ask for help.

🎧 Training New Staff on Escalating Issues
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Vocabulary:

Escalate: To make a problem more serious by reporting it.

Manager: The person who is in charge at work.

Busy: Having a lot of work or people to help.

Issue: A problem or trouble that needs attention.

Help: To assist or support someone with a task.


Practice more with this lesson:


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