Emily is a professor who needs help with a broken service. She calls Daniel from technical support. They talk to find the problem and fix it.
Vocabulary:
Service: A system or program that provides help or work.
Connection: A link between devices or networks.
Router: A device that forwards data between networks.
Cache: Stored data to help load information faster.
Cookies: Small files stored by a browser to save information.
Practice more with this lesson:

